Crime

Mtn Ghana moves to tackle fraudulent activities Nationwide

Mobile Money LTD has stepped up its fight against mobile money fraud with the launch of a nationwide awareness initiative dubbed the “Shine Your Eye” Campaign.

The campaign blends cutting-edge security innovations on the MoMo platform with extensive public education to protect customers and build stronger financial trust.

Among the key safety features being highlighted are:

Biometric login for enhanced account security

Simple PIN reset options to improve user convenience

Self-initiated reversals to correct mistaken transactions

24/7 fraud support team dedicated to assisting victims and halting further losses

Speaking at the launch, Chief Commercial and Operations Officer of MobileMoney LTD, Abdul Razak Issaka Ali, said the campaign is designed to set new standards for financial security in Ghana’s fast-growing digital economy.

“With these innovations and customer awareness, we are setting new benchmarks for mobile financial security in Ghana,” he stated.

Beyond the technology, the “Shine Your Eye” campaign is taking fraud education to markets, lorry stations, and communities across the country. The company is also intensifying the use of television, radio, newspapers, and social media to spread safety tips in ways that resonate with the public.

The initiative reaffirms MobileMoney LTD’s commitment to safeguarding customers while deepening the progress made in advancing financial inclusion nationwide.

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